The New Standard in Mental Health

Your Path To Mental Wellness

Only $89/Month!

Patient-First Philosophy

At Platinum Psychiatry, our dedication to enhancing your mental health is unwavering. We strive to provide the supportive and personalized experience you deserve with a mental health professional.

We are a 100% telehealth outpatient clinic that serves adults and children 12 and up who struggle with mood disorders, anxiety, ADHD and more.

Services We Offer

Professional Psychiatric Assessments

We begin with a one-on-one assessment to discuss your symptoms and concerns, with a detailed clinical evaluation to help determine an accurate diagnosis.

Ongoing Medication Management

Our “team approach” to medication involves prescribing evidence-based treatments aimed at alleviating your symptoms as quickly as possible. At every follow-up visit, we’ll meticulously track and bolster your advancement on the path to mental wellness.

Unparalleled Support

Our dedicated, compassionate office staff are highly trained and prepared to address any concerns you may have, providing you with a smooth and hassle-free service.

Rest assured, we have your best interests in mind.

Getting Started is Easy

Book Your Appointment

We’ve streamlined the process for simplicity and speed. With just one click, you’ll kickstart your journey toward improved mental well-being. Choose the time and location that suits you best!

Initial Telehealth Assessment

During the initial assessment, we set aside 60 minutes just for you. Our aim is to deeply understand your individual challenges before making any important treatment decisions.

Your Path to Healing

After your initial telehealth assessment, you’ll receive a personalized care plan tailored to your needs and goals. This plan will outline the next steps and strategies to support your journey towards better mental health

“I was very pleased they were able to get me in for my first appointment the same day. Dr. Shorten made me feel comfortable, and not like I was in a clinical setting. I appreciate his willingness to work with me and how quickly his office gets back to me.”

– Kristin

Testimonials

"When I started to have anxiety issues and my doctor couldn't help, I began searching for somebody who could. In calling around, I couldn't get in with anyone for several weeks. I then called Platinum Psychiatry and spoke with Mel. She was kind and compassionate and went out of her way to help me book an appointment for the very next morning. Platinum Psychiatry was very helpful and I would recommend them."

- Jeff

"My initial visit with Dr. Shorten went very well. I was comfortable with discussing my problems and with his responses. I felt "equal." He seemed understanding of my choices and thoughts, which means a great deal to me. I'm looking forward to my next visit! I've been seeing psychiatrists for nearly ten years, and it is rare for me to look forward to seeing a new one. Decent prices without insurance."

- Madison

"Very professional, compassionate, and genuinely concerned about you as a patient and not your pocket case. I came to Dr Shorten feeling like a wreck but he listened, listened, and listened again. He has both me and my teenage son on track to feeling more like our usual selves."

- Christina

I searched for a Dr. for my boyfriend to meet with for weeks knowing that my boyfriend was reluctant to go. I was most concerned that the experience might not go well and my boyfriend wouldn’t give it another shot. Boy am I glad we went here. Dr. Shorten was AMAZING and not only made us feel comfortable but nailed it across the board with listening and helping my boyfriend to understand what’s going on. Do yourself the favor and schedule. You will not be disappointed.

- Michelle

"A brilliant, patient-focused psychiatric practice. As another reviewer had mentioned, their customer service is impeccable. The doctor himself is VERY skilled in bedside manner, and hearing the patient out. He answers your questions thoroughly, and you feel as though he cares about how well you're doing. He has helped me to achieve better results than any practitioner I'd encountered before him. Truly a Platinum-level practice!"

- Cooper

"I have been a patient for several months. Easy to get refills, is one of the few doctors who actually listened to what my goals were, and what medication I wanted to stay away from. Highly recommend. He is open to both Western and Eastern medicine and is very thoughtful and understanding. Genuinely cares about his patients."

- Alexis

"After having the worst summer of my life and feeling afraid it would never get better, I finally gave in and saw Dr. Shorten. He listened and offered solutions, giving me precise information on what to expect and when to expect it. I started to feel better immediately and now here I am a few months later feeling like my old self again and once again being able to be the mom, wife, and employee I want to be. I couldn't have done it without his advice and support. The hardest part is often reaching out for help, I know this firsthand. I encourage others to consider reaching out to care about themselves enough to do so with Dr. Shorten. You deserve to feel better and he has the knowledge to help you get there.. he certainly did for me."

- Rachel

"Dr Shorten is compassionate, listens to you, and helps figure out what would work best for his patient. The office staff is professional and friendly and is prompt in getting you in to see the doctor."

- Tiffany

"I've been seeing Dr. Shorten for 4 months. He is very professional and listens intently to How the medication is affecting me. I would recommend him to anyone."

- Scott

"A great team of professionals that are responsive via call/text/zoom. I have anxiety so being able to message instead of calling helps tremendously. I also don't have insurance, their rates are very reasonable."

- Mario

"They are extremely professional and nonjudgmental. He made me feel truly comfortable during our first visit and is willing to work with me to find what will work. I’m looking forward to working with platinum psychiatry!"

- Andrea

"Dr Shorten is great, one of the best doctors i've have ever seen, very calm, very knowledgeable I'm very happy overall with his professionalism."

- Leo

"I highly recommend Dr. Shorten. He has been so much help with my teenage son during some really tough anxiety issues."

- Emma

"Thank you Dr. Shorten for going above and beyond our expectations. You are truly a blessing and we are so thankful to have found you."

- Victoria

"In completing my initial appointment with Dr Shorten I feel confident that I will receive the care I was hoping to find. Ample time was spent discussing medical history and medications. I look forward to having this connection and can say that I will utilize Dr Shorten for counseling as well as pharmaceutical-related issues in the future if the need arises."

- Lisa

"Dr Shorten is a terrific practice. Very professional, caring, and a good listener."

- Tony

"Dr. Shorten is experienced, knowledgeable, and genuinely cares. He explains complex issues to me in a way that makes understanding easy. He also creates an environment where I truly am a partner in the decision-making and direction of my treatment. I highly recommend Dr. Shorten."

- Colleen

Meet Our Team

Our team works collaboratively to ensure that you receive the highest quality of care tailored to your unique needs and goals. We are here to support you every step of the way on your journey towards mental wellness.

Dr. Shorten, DNP

Owner and Operator

Amber Fessette, MSN, APRN, PMHNP-BC

Nurse Practitioner

Mel Eades, M.Ed.

Practice Manager

shelby hinson

Scheduling Specialist

Personalized Medical Care

When it comes to your mental health, finding the right medication is not a one-size-fits-all approach. We take great care in evaluating your unique needs, symptoms, and medical history to prescribe the best medication for you. We consider factors like potential side effects, effectiveness, and how the medication interacts with your body.

How Medications Work

Pricing

$89 monthly subscription with no ongoing contract

Get Started

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Initial psychiatric assessment (50 mins)

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Follow-up medication management appointments

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Video consultation and unlimited online communications

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Personalized treatment plan

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Eligible insurance reimbursement

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Worry-free ongoing care

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24/7 support

* Pharmacy copay as low as $0 depending on your insurance

Frequently Asked Questions

What are the Costs?

Our services are priced at $89 per month, covering your initial 50-minute intake session and subsequent follow-up appointments.

What Can I Expect on My First Day?

Simply log in to your appointment and meet with your prescriber. They’ll review your medical, psychiatric, and family history, discussing your symptoms and main concerns. Together, you’ll explore the option of medication and, if needed, they’ll send prescriptions to your pharmacy or make referrals for additional treatments.

What Conditions Do You Treat?

While we address a broad range of mental health conditions, our most common include anxiety, depression, ADHD, insomnia, OCD, bipolar disorder, and eating disorders. However, please note that we do not currently offer treatment for addictions.

What Medication Options Are Available?

Our prescribers employ a diverse range of medications, adhering to FDA guidelines and utilizing the latest evidence-based practices in medication management for treating mental health conditions.

What is the Process for Adjusting or Changing My Medication?

From time to time, medications may require adjustments in dosage or timing, or it may become apparent that a different medication is better suited for you. Every individual is unique. Our dedicated staff is accessible via phone or text to address any concerns you may have. Additionally, you have the option to schedule an extra visit with your provider for further evaluation and discussion.

How do I Schedule or Reschedule an Appointment?

Our online scheduling system makes rescheduling a breeze. Simply click on the get started button to choose a time that best fits with your schedule. Alternitavly, you can always call or text us for assistance.

What SHOULD I Do If i Experience side effects?

Side effects of medication can vary, ranging from short-term to long-term effects. Some may dissipate over time, while others may persist. If it’s determined that a side effect is undesirable and unlikely to resolve on its own, discussing a medication change is advisable. In many cases, side effects can be managed by adjusting the dose, frequency, or timing of medication intake. Our experienced medical staff is here to assist you in determining the most appropriate course of action.

Is There support available for family members of patients?

Family members can play a vital role in your recovery journey. We offer a variety of resources on our website to support family members who are involved in your care.